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KR-Service Technician

Location: 

Seoul, Seoul, KR

JOB SUMMARY

The Service Technician is responsible for the Service, Repair and Calibration of Fit Test instruments, Particle Counters, Environmental Sensors, Sound meters and Ventilation instruments. 

 

JOB RESPONSIBILITIES

1.    Perform evaluation, check-in of the customers’ instruments on arrival
2.    Keeps records, both in SAP and other systems, of all operations carried out

3.    Carry out service, repairs and calibrations to customers’ instruments following in-house work procedures

4.    Issues calibration certificates, delivery notes.  Packing and liaise with customer, courier companies for instrument returns upon completion of work

5.    Perform field service, installation and training when required

6.    Develop proficiency with the use of specialized tools and test equipment

7.    Good interpersonal and communication skills (requires interaction with customers)

8.    Analytical ability and interest in learning new technologies

9.    Able to work independently as required

10.    Completes other assignments and special projects as requested.

11.    Required to work overtime in case of urgent business demands.

 

SUPERVISORY RESPONSIBILITIES

None

 

JOB REQUIREMENTS

1.    Education
Required
Technical Certification in Electronics & Electrical
Desired
Diploma 
    
2.    Experience
Minimum of 3 - 4 years of experience as a Calibration/ Field Service Technician working with Industrial Instrumentations  

 

3.    Knowledge of
Desired
Knowledge and experience in Electronics application added advantage
SAP applications added advantage
Previous experience working with Electrical, Electronics and/or Mechanical instrumentation would be highly preferred
 
4.    Core Competencies

Building & Supporting Teams     

Is an honest and dependable team player who contributes to group collaboration and consensual decision making and shows empathy and respect for others. Builds and maintains good working relationships. 
Championing Customer Needs     

Provides timely and professional service to both internal and external customers; is responsive to customer needs and requests; is always courteous to the customer and considers the needs of the customer when making decisions. 
Communicating Effectively     

Shares information. Listens and involves others. Clearly conveys ideas in a manner that engages others and helps them understand and retain the message. 
Displaying Technical Expertise     

Keeps his/her technical skills current; effectively applies specialized knowledge and skills to perform work tasks; understands and masters the technical skills, knowledge, and tasks associated with his/her job; shares technical expertise with others. 
Driving for Results     

Follows through on commitments; can be counted upon to successfully execute on goals. 

 

5.    Others
Able to speak and understand English (basic) and writing (intermediate level)
Well-developed technical skills
Excellent teamwork skills
Good working knowledge of Microsoft Office Applications 


TSI provides trusted measurement, application guidance, and data analytics solutions that enable our global customers to make informed decisions.  We are creating a better world by helping protect people, products and the environment, as well as by optimizing research and industrial processes.


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