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Service Technician

Location: 

Seoul, Seoul, KR

JOB SUMMARY

 The primary role of the MSPC Service Technician is to support sales and service of the vaporizer  business in Korea. The MSPC Service Technician with strong interpersonal customers relationship will be the primary contact between the customer and US based engineering/product management during product evaluations and installations.  The position will work closely with the Korean sales team during the sales process, conduct technical evaluations of customer processes and assist with formulating product interfacing requirements prior to conducting evaluations.  The position will also assist with conducting routine service on vaporizers on an as needed basis.

 

JOB RESPONSIBILITIES

1. Conduct field service and support installations.

 

2. Supply application support during customer evaluations

 

3. Interface with customers and provide guidance on application set up

 

4. Analyze customer data and provide guidance to help customers' understanding of results.

 

5. Conduct field testing for new products

 

6. Generate service and technical reports on product performance

 

7. Communicate with MSP personnel on modifications needed on products based on customer application needs

 

8. Conduct Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT)

 

9. Perform factory service on MSP vaporizers

 
JOB REQUIREMENTS
Education
Required: B.A, B.S. in Engineering/Science or related field
 
Experience
Required: Minimum of 3 years of experience in a Semi-Conductor manufacturing process environment
 
Knowledge, Skills and Abilities
Basic mechanical knowledge of OEM tools in the semiconductor market
Understanding of process equipment electrical interfacing protocols and methodologies
Knowledge of process control algorithms and methodologies. Knowledge of Flow sensor and algorithms preferred
Understanding of electronics and supporting software
Strong interpersonal, organizational and communication skills.
Strong analytical, decision making, problem solving and research skills
 
Specific Job Competencies
Basic conversational English communication skills
Proficient written English communication ability
Semiconductor processing tool and process exposure

MSP, a Division of TSI, provides technology solutions that improve thin film deposition processes used in semiconductor manufacturing and industrial coatings applications. Our vision is to create a better world by helping protect people, products and the environment, as well as by optimizing research and industrial processes.  MSP’s products enable improved deposition processes critical to moving the electronics industry forward.  MSP’s Vaporizers and Filters are widely used in Chemical Vapor Deposition (CVD), Plasma-Enhanced Chemical Vapor Deposition (PECVD), Metal-Organic Chemical Vapor Deposition (MOCVD) and Atomic Layer Deposition (ALD).  To learn more about our products click on this link, https://tsi.com/focus/msp-a-division-of-tsi-mspcorp-com/MSP 


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