Applications Engineer II

Who Are We?
Do you want to help to make the world a better place? Join our team! At MSP, our vision is to enrich lives by improving health and productivity. We are proud to provide leading edge solutions enabling rapid innovation in processes and methods in the semiconductor and pharmaceutical industries. 

Applications Engineer II at MSP

MSP employees are part of something special with a purpose. MSP, A division of TSI, is a fast-moving and agile organization experiencing tremendous growth from our field-proven proprietary technology designed to vaporize liquid precursors in challenging Chemical Vapor Deposition (CVD) and Atomic Layer Deposition (ALD) processes. We are looking for a person who wants to join a dynamic and motivated team, serving the fast-paced growing semiconductor market. 

The Applications Engineer II supports customers and functions as a liaison between sales, marketing, and engineering.  This position supports the launch of new products through the development of sales support tools as well as assisting the sales team through training, and technical support.    The Application Engineer is a key provider of support with in-depth product and application knowledge required to back up local representatives. 

What Will You Do?

In order to grow and build a successful career with MSP, you will be responsible for:

• Interfaces directly with customers, channel partners, salespeople and sales managers to help facilitate sales, address technical questions and provide application assistance. 
• Provides information to communicate with customers and channel partners through verbal and written communication.
• Develops content for marketing materials including literature, advertisements, sales tools, application notes, technical bulletins, CD-ROM’s, Website and other programs as appropriate
• Participates in assigned product launches and go-to-market initiatives, including such as Beta Testing, developing marketing materials, creating messaging and creating part numbers for new products
• Develops training programs and conducts training.
• Represents TSI solutions through participation and making presentations in technical conference, standards committees, trade shows, publications, seminars, and symposiums.
• Performs in-house application testing as needed to support sales, marketing and engineering activities.
• Assists with evaluation of new application opportunities by understanding the technical requirements, developing test protocols, analyzing data, and presenting results to both internal and external customers.
• Collects, collates and interprets large data sets into written reports and/or presentation formats for development of customer facing reports supporting the sales efforts on capturing new opportunities.
• Ensures customer/applications requirements for new opportunities are clearly understood and communicated to the organization.
• Understand competitive and alternative solutions and be able to develop materials demonstrating the benefit of MSP solution set.
• Ensure Voice of Customer is collected at every customer/market touch point and fed back to the organization.
• Keeps current with standards, codes, regulations, and best practices in the field.
• Supports product management with new product development activities, such as collecting voice of customer, defining customer requirements and analyzing competition.
• Participates in assigned new product development projects, including activities such as customer use case development, Alpha Testing, representing customer requirements and preparation for launch.

What Do You Need?
Required

• Bachelor’s degree in Engineering/Science or related is required.
• Master’s degree or PhD in Engineering/Science or related is desired.

• Minimum of 3 years of experience providing product applications support in the assigned value stream and/or related industry.

Desired

• Deep technical knowledge in area of product application for assigned products
• Ability to produce high quality written materials.
• Strong interpersonal, organizational and communication skills.
• Excellent analytical, decision making, problem solving and research skills
• Ability to effectively present information to an audience with a diverse variety of backgrounds and experience.
• Continuous learner driven to succeed and achieve significant results

What Can We Give You?
At MSP, our employees are our most valuable assets, and we care about their health and happiness. We offer a competitive benefits program to keep our employees and their family members protected and foster a healthy work-life balance. Additionally, we are committed to employee development and growth, and encourage and foster an environment of collaboration, and innovation. Our work has meaning and the products we design and build help protect people and the environment.

Dress for your day: We want our employees to be comfortable at work and we know they are more productive when they’re comfortable. The dress for your day policy allows employees’ discretion to select appropriate dress for the business of each workday.

Free Beverages/On-site Cafeterias: Enjoy complimentary coffee, tea and hot chocolate each day at work. We also have a cafeteria that employees can eat lunch in.

Pay & Benefits:

Competitive market salary from $90,000 - $105,000 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.

Benefits:

• Health Insurance: Comprehensive medical, dental, and vision coverage.
• Retirement Plan: 401(k) with company match.
• Paid Time Off Program: Paid time off, paid holidays, and paid floating holidays.
• Other Benefits: Life insurance, employee assistance program (EAP), and professional development opportunities.

*Pay amount does not guarantee employment for any particular period of time.

Legal authorization to work in the United States without the need for sponsorship.  We require proof of eligibility to work in the United States. 

EOE/Vet/Disability