Credit & Collections Associate


Shoreview, MN, US, 55126

Who Are We?
Do you want to help to make the world a better place? Join our team! At TSI our vision is to create a better world by helping to protect people, products and the environment. We are proud of the wide range of solutions we provide that solve our customer’s problems around the world. From helping to ensure worker safety and understanding air quality to supporting complex highly technical industries such as pharmaceuticals manufacturing, semiconductor, and research customers, TSI employees are part of something special with a purpose.


Credit & Collections Associate at TSI

The Credit & Collection Associate will actively contact customers regarding past due invoices, identify and resolve credit and collections issues, release orders from credit hold, work with other departments to investigate and resolve issues, evaluate customer credit worthiness, negotiate terms, and participate in special projects as required.


What Will You Do?

In order to grow and build a successful career with TSI, you will be responsible for:

  • Conduct credit and collections activity while providing and maintaining good customer relations.
  • Actively contact customers regarding past due invoices.
  • Contact customers, company sales personnel, and others to resolve questions regarding credit holds.  Release orders from credit hold status once resolved.
  • Evaluate customer credit and recommend credit limits.  Obtain credit applications including credit references, conduct credit checks, scan or enter customer information into customer master and set credit/billing terms. 
  • Monitor account status of PIA and customers on “order hold status” for payment activity.
  • Resolve outstanding customer credit balances.
  • Maintain customer master records and notes
  • Complete other assignments and special projects as requested.


What Do You Need?

  • High School Diploma or GED is required
  • 0-2 years of experience working in A/R, credit & collections or related area
  • Minimum of 2 years progressive experience is an administrative position
  • Proven problem-solving skills
  • General accounting knowledge



  • AAS degree in either accounting or business administration
  • Credit & Collections experience
  • Basic PC knowledge. Experience with SAP and Outlook, MS Word, Excel and SharePoint.


What Can We Give You?
At TSI, our employees are our most valuable assets, and we care about their health and happiness. We offer a competitive benefits program to keep our employees and their family members protected and foster a healthy work-life balance. Additionally, we are committed to employee development and growth, and encourage and foster an environment of collaboration, and innovation. Our work has meaning and the products we design and build help protect people and the environment.

Dress for your day: We want our employees to be comfortable at work and we know they are more productive when they’re comfortable. The dress for your day policy allows employees’ discretion to select appropriate dress for the business of each workday.

Free Beverages/On-site Cafeterias: Enjoy complimentary coffee, tea and hot chocolate each day at work. We also have two large cafeteria’s employees can eat lunch in, as well as an outside patio area that employees can enjoy during the summer months.


Benefit Offerings: Competitive medical insurance plans, life insurance, short-term and long-term disability, 401K Employer Contribution, Flexible Spending Account, Education Assistance, and more.


Legal authorization to work in the United States without the need for sponsorship.  We require proof of eligibility to work in the United States. 


TSI provides trusted measurement, application guidance, and data analytics solutions that enable our global customers to make informed decisions.  We are creating a better world by helping protect people, products and the environment, as well as by optimizing research and industrial processes.

Nearest Major Market: Minneapolis

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