Technical Sales Specialist - Vapor

Who Are We?
Do you want to help to make the world a better place? Join our team! At MSP our vision is to create a better world by helping to protect people, products and the environment. We are proud of the wide range of solutions we provide that solve our customer’s problems around the world. From helping to ensure worker safety and understanding air quality to supporting complex highly technical industries such as pharmaceuticals manufacturing, semiconductor, and research customers, MSP employees are part of something special with a purpose.

Technical Sales Specialist at MSP

MSP, A division of TSI, is a fast-moving and agile organization experiencing tremendous growth from our field-proven proprietary technology designed to vaporize liquid precursors in challenging Chemical Vapor Deposition (CVD) or Atomic Layer Deposition (ALD) processes. We are looking for a person who wants to join a dynamic and motivated team serving the fast-paced growing semiconductor market. 

The Technical Sales Specialist is a strategic sales position responsible for prospecting and fostering long term relationships with small/mid/large-sized OEM accounts manufacturing thin-film production equipment in the semiconductor and industrial-coatings markets.  Critical to success is a technical understanding of how MSP technologies enhance the value proposition of our partners and a thorough understand of the complex buying process of OEM accounts.  This position will support active projects and identify new suitable programs using the MSP Turbo-Vaporizers™, Liquid Flow Controller, and Vapor Process Gas Filters™. In this role, you will seek out new business and maintain existing accounts as the primary point of contact for the OEM. You will facilitate participation by cross functional team members including Marketing, Service, Engineering, Customer Service, and Legal to ensure the account is adequately supported.

MSP has experienced significant growth in this business and this position will play a key role in further expanding our customer and application base.  We are looking for a dynamic, results driven professional to accelerate our growth in this market space.  The Technical Sales Specialist will be responsible for efficiently communicating customer expectations (VOC Voice of Customer) and technical requirements to the metrology business staff (engineering, marketing, sales).  You will be required to establish and maintain relationships with industry influencers and key strategic partners.  We are seeking a person with solid technical capabilities, experience in interfacing with customers, a passion for results, and a desire to become a leading sales professional within MSP growing sales organization.

What Will You Do?

In order to grow and build a successful career with MSP, you will be responsible for:

• Supporting and increasing business with existing semiconductor OEM accounts 
• Assisting in developing account strategies, maximizing impact of internal resources to win business
• Implementing account-specific tactical sales plans to achieve performance objectives and sales revenue consistent with annual business goals
• Qualifying new opportunities and prioritizing efforts based on strategic interests
• Actively monitoring and meeting customer expectations to ensure customer satisfaction with timely deliveries, quality, and technical support
• Managing pricing expectations by working with business partners and updating accordingly
• Working with customer to provide MSP with accurate demand visibility to be incorporated into forecast and production planning
• Identifying, developing, and closing new sales opportunities while establishing new OEM accounts
• Sourcing new sales opportunities through inbound lead follow up and strategic outbound cold calls, emails and referrals in a timely fashion to maintain an active open opportunity pipeline
• Working with Product Management on voice of customer (VOC) activities to validate requirements and features
• Working with Product Management and accounts to define joint product roadmaps
• Developing new product requests and facilitating gathering of VOC data to support the development of new business cases
• Communicating account information and collaborating with the broader MSP organization
• Regularly reporting out pertinent information to global team
• Coordinating activities between sales management, global sales teams, local sales representatives (distributor) and service team members to assist in supporting global OEM accountsRepresenting MSP at relevant industry events such as global SemiCon tradeshows, SVC TechCon, AVS International, ALD/ALE Conference etc.
• Providing monthly forecast and commentary, actively documenting sales activity and opportunity pipeline in Salesforce (CRM) system, and using such tools for analysis, administrative responsibilities, expense management, and territory planning
• Traveling (~40%) to customer locations (across USA) for in-person consultation, field support during installations, and general customer engagement. Willingness to travel overseas as required by the position.

What Do You Need?
Required

• Bachelor’s degree in Science, Engineering, or related fields OR equivalent work experience
• Minimum of 3 years interfacing with industrial customers
• Valid driver’s license and proof of auto insurance

Desired

• MBA or advanced technical degree preferred
• Strong Semiconductor equipment and process knowledge 
• CRM knowledge with SalesForce experience 
• Minimum of three years of experience with semiconductor CVD/Thin Film processes and/or related applications.
• Minimum of two years of experience in customer facing role within the CVD semiconductor market
• Demonstrated understanding of specific CVD applications and technical challenges in thin film processes
• Experience selling to multiple levels of buying influences within large and complex organizations

What Can We Give You?
At MSP, our employees are our most valuable assets, and we care about their health and happiness. We offer a competitive benefits program to keep our employees and their family members protected and foster a healthy work-life balance. Additionally, we are committed to employee development and growth, and encourage and foster an environment of collaboration, and innovation. Our work has meaning and the products we design and build help protect people and the environment.

Dress for your day: We want our employees to be comfortable at work and we know they are more productive when they’re comfortable. The dress for your day policy allows employees’ discretion to select appropriate dress for the business of each workday.

Benefit Offerings: Competitive medical insurance plans, life insurance, short-term and long-term disability, 401K Employer Contribution, Flexible Spending Account, Education Assistance, and more.

Flexible Work Arrangement: MSP employees can expect to have work-life balance, vacation, sick time, 8 paid holidays, bereavement leave, maternity/paternity leave, and more.

Legal authorization to work in the United States without the need for sponsorship.  We require proof of eligibility to work in the United States. 

EOE/M/W/Vet/Disability